WHO AND WHAT IS BLACK OPS?
In August 2019, Mark sold the Blue Sky brand to be able to focus more on Black Ops, aerial firefighting (during the summer) and his wildlife photography. Blue Sky was established in 1996 and Black Ops in 2015.
Black Ops is a fully certified Civil Aviation Safety Authority (CASA) accredited Air Operator. Air Operating Certificate (AOC) number: CASA.TAAOC.0369.
Mark states “I had been wanting to come up with a new flight product that took it to the next level for some time… an experience that ticked all the right boxes with regards to safety, adrenaline and an airborne adventure over one of the greatest cities in the World. With the introduction of the BLACK OPS MD500E to our fleet, we have morphed the popular culture of computer games and Hollywood movies into an experience where you are part of the action, it’s no longer “just” a helicopter flight”. Our MD500E helicopter & the Black Ops concept is totally unique to the market and is truly an experience that you will never forget.
What time and on what days do you fly?
Do I need to be vaccinated against Covid-19 to fly with Black Ops
Is it safe?
At Black Ops, our passenger’s safety is paramount, it will always come first. We have a 100% safety record and have never been issued with any form of reprimand or non-compliance. You’ll be flying in our immaculately maintained MD500E with the most experienced tour pilot based at Sydney Airport. Even though the doors are off providing an incredible adrenalin rush, the aircraft is still flown well within its performance and flight envelope. We do not perform aerobatics.
We are a Civil Aviation Safety Authority (CASA) Certified Air Carrier and embrace the regulations.
Can I bring my camera onboard?
Do we share the helicopter with other passengers?
What Flight Mission would you recommend and at what time?
What is the minimum age?
What time do I need to be at the heliport and is there parking?
What happens if I cancel or fail to show after I have booked a flight?
If you wish to postpone your flight for any reason outside the cancellation time listed above, then please make contact and we will do our best to accommodate you.
To cover administration and credit card fees, any refunds given for cancellations outside the above times may be subject to a 5% refund charge deducted from the total flight cost. Passengers who wish to cancel a reservation are required to notify our office via email and are not considered cancelled until our office has acknowledged and confirmed the request.
It is a requirement that when a third party (non-flying) person is purchasing a gift certificate or seat/s, that they also accept the above financial and timing conditions on behalf of the recipient/s. We will not enter into negotiation on these or any of our other conditions with the purchaser of a gift certificate, a gift certificate recipient, passengers or any third party agents.
Passengers who fail to show for the flight (or are late for any reason causing operational difficulties. i.e Holding up other passengers or potentially causing us to be delayed for other flights) will incur a 100% cancellation fee and will forfeit/invalidate the right to rebook – It is an absolute requirement that you arrive 20-minutes before your flight time. If you are unsure of your flight time post-booking, we encourage you to make contact, (especially if you have been re-booked because your initial flight time was postponed due to weather or other operational reasons).
No fees are payable if Black Ops Helicopters cancels the flight due to weather or other operational contingency. Refunds of payments made through 3rd party booking agents must be sought from the booking agent. There is naturally no cancellation fee if BLACK OPS cancels the flight due to bad weather or operational contingency (including deployment of the aircraft by the RFS for bushfire assistance). Please take a moment to read our full Terms & Conditions.
What if the weather is bad on the day of my flight?
Will the pilot give us a commentary?
What should we wear and do you have any restrictions?
To conduct a BLACK OPS mission you will need to have a general level of health and fitness with the ability to enter and exit the aircraft independently without physical assistance. On the day, you may be asked questions about your ability to fly in an aircraft with the doors off, however, there are some things that may prevent you from conducting the mission, including (but not limited to):
- Heart conditions
- Physical injuries
- A history of mental illness
- A history of fits or seizures
We are here to help you enjoy a once in a lifetime experience so it’s a requirement that you inform us of anything that you feel may impact your wellbeing and/or the safety of others onboard. It is also a strict requirement (at the time of booking) that you inform us of any passengers that have a physical or intellectual handicap. Boarding may be denied (with penalty) if you neglect to give us information prior that could cause operational difficulties. Whilst it’s standard, all doors off operations are entirely at the discretion of the Pilot in Command regardless of the age of the passengers.
How do you reduce the impact of your operations on the people you fly over?